The straightforward stuff about payment, scheduling, and what to expect when you book with Mighty Bee Cleaning.
Every quote is based on the details you give us about your home, including square footage, condition, and any add-ons requested. If your home differs significantly from what was described when we arrive, we may need to adjust the price before starting, and we will always talk to you first.
We are a cashless business. Payment is due the day of service and can be made by Zelle, ACH, or card. Zelle and ACH are our preferred methods and are offered at a discount compared to card payment, since card processing carries a fee on our end. We will always quote you both prices up front so there are no surprises.
Tips are never expected, but if you leave one, 100% of it goes directly to the cleaner who worked in your home.
Life happens, and we get it. We just ask for as much notice as you can give us, ideally at least 24 hours, so we can adjust the schedule and offer that spot to another client.
Most clients provide a lockbox code, garage code, or spare key so we can let ourselves in and out. If no one will be home, please make sure we have a reliable way in before your scheduled time. If we are unable to access your home at the scheduled time, it will be treated as a late cancellation.
We love pets, but for everyone's safety we ask that dogs and cats be leashed, crated, or contained in a separate room during the clean unless you have let us know otherwise in advance. We are not able to clean up pet waste as part of a standard visit.
Mighty Bee Cleaning is fully insured with general liability coverage, including care, custody, and control coverage, lost key coverage, and errors and omissions coverage. Insurance is non-negotiable for us. It is in place before any clean, every time.
If something is damaged during a visit, please let us know right away. We document any concerns and will make it right, either through repair, replacement, or a claim against our policy where appropriate. We are not responsible for damage to items that were not properly secured, pre-existing damage, or normal wear from cleaning surfaces as directed.
If something about your clean does not look right, tell us within 24 hours and we will come back to fix it at no additional charge. We would rather make it right than have you settle for less than what you paid for.
Our cleans cover what is listed on your quote and checklist. Some things fall outside standard service and may require a custom quote or are not something we offer at all, including biohazard cleanup, mold remediation, heavy furniture or appliance moving, and exterior work. If you are not sure whether something is included, just ask before your visit.
We may take before and after photos of the work for our own records or to share on our social media and website. We never photograph personal belongings, documents, or anything identifying, and we are always happy to skip photos for your home if you would rather we not, just let us know.
We may update these terms from time to time as our business grows. The most current version will always be posted here.
Last updated 2026
Mighty Bee Cleaning